Refund Policy

Templet offers a free plan with no time limit and no credit card required, so you can try the core product before upgrading. We encourage you to start there.

If you’re not satisfied with a paid plan, contact us within 14 days of your initial purchase and we’ll arrange a full refund of that charge. This guarantee applies to your first payment on a new subscription.

If you are a consumer in the European Union, you have a legal right to withdraw from a purchase within 14 days of buying it, separately from the guarantee above and on every purchase rather than only your first. Where you have asked us to start the subscription immediately and have used the Service during that period, we may reduce the refund in proportion to what you have used. Nothing in this policy limits that right or any other mandatory consumer protection you have under the law of your country.

Subscriptions renew automatically. You can cancel at any time from your account settings; cancellation stops future renewals and your plan stays active until the end of the current billing period. Charges for periods already started are otherwise non-refundable, except as required by law or under the guarantee above.

Billing for Templet is handled by our merchant of record, Paddle. Approved refunds are issued through Paddle to your original payment method, and processing times depend on your payment provider.

Email support@templet.app from the address on your account, and we’ll help promptly.